Postal Mail:
AzureGreen
16 Bell Road, PO Box 48
Middlefield, MA 01243-0048
Phone: (413) 623-2155
(Dial O for operators.)
Mon. - Fri. 9:30-6:00 EST 
Fax: (413) 623-2156


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Drop Shipping Information
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Drop Shipping Information- updated 4/4/08

We are now able to drop ship items for you. The basic idea behind drop shipping for those of you unfamiliar with the term is this: You take an order from you customer. You then go to our wholesale web site and place the order for the item(s) your customer has ordered, change the ship to address to your customer and send payment. We then ship the product directly to your customer as if it were shipped from your business. Our name will not show up anywhere (except for AzureGreen brand product which has the AzureGreen name on the label) and your company name as the return address. Example of return address:

Business name address
City, State zip code

On the packing slip it will show your complete wholesale information (name, business name, address and phone number) as the bill to and the customer as the ship to. There will be no pricing on the packing slip.

It's really quite easy. Here are the Guidelines for drop shipping.

NOTE: In order to qualify for the drop shipping program you must be a Registered Wholesaler with us. This means you must fill out, sign, and return to us the wholesale account acceptance form along with a copy of your state resale certificate (where applicable).

1) Our transactions with you will be separate from your transactions with your customers; you should not enter your customer’s credit card information.

2) Our name will not appear anywhere on the package or on the return label. The only exception to this is the AzureGreen brand a product, our name appears on the label of those products.

3) The return address on the package will be your address as given to us with your order.

4) We will charge you at standard wholesale rates for the order. The quantity discounts only apply if all of the items are going too one customer, each package is considered a different order for the purposes of quantity discounts.

5) We prefer to be paid by credit card (Visa and MasterCard) or by Pay Pal (payment must accompany order) (the address for Paypal payments is Azuredist@yahoo.com) if you would like too use any other payment method you must contact us and discuss any other options.

6) We charge USPS based on the TOTAL WEIGHT PLUS HANDLING, there is a minimum charge of $8.28. You do have the option of changing shipping method to UPS. All UPS orders will be shipped with a tracking number when available. Orders shipped with USPS will have a delivery confirmation number. Note: We can not track packages shipped to APO addresses and foreign address shipped through the postal system.
We ship by first class mail, ups ground, ups three day, ups two day and ups next day, if you choose to have an item shipped a specific way we reserve the right to charge the actual shipping plus our handling fee on the specific shipment.
Shipping rates are calculated as follows:
For USPS we charge minimum 1 pound currently $4.80 x 1.1 + $3.00 = $8.28 you will use the same formula for all First class.
For international the format is $7.00 x 1.2 + $1.00 = $8.40, keep in mind there is the $8.28
minimum charge.
For UPS we add just the $1.00 to the current monthly charges. (fuel surcharge changes monthly)

For INTERNATIONAL SHIPMENTS we ship Air Mail or UPS. The calculations will be figured Total Weight plus Handling. Please FAX (preferred), EMAIL, or PHONE for a quote. We will not ship back ordered items on foreign shipments unless you wish to pay the additional shipping charges. You will be notified of the back order and asked as to whether the order is to be held for all items, substitute out of stock, or cancel the back ordered item.

7) We will ship anywhere that will accept packages from the United States, however you are responsible for any shipments that are denied by customs, please note that your customers are liable for any duty.

8) When your customer wants to make a return they will handle it with you, however you would like to handle returns, and then you can make the return with us as you would normally.

9) To find AzureGreens latest stock information you need to go to http://wholesale.azuregreenw.com/index.html?action=myaccount and look under the new items section and the discontinued items section, this will allow you to find out what new items we have and what items will no longer be available. A weekly inventory list will be available online at Wholesale Updates There will also an excel and word files for New items, Price changes, and new discontinued items.

10) Our preferred method of receiving drop ship orders is having them faxed, emailed or placed online at http://wholesale.azuregreenw.com/index.html?action=myaccount enter your account number and zip code, to log on and place your order. Just change the ship to address to the customers address that you are drop shipping to.

11) An order IS NOT a drop ship order if it IS GOING TO AN ADDRESS WE HAVE ON FILE FOR YOU or placed under your business name going to a different address. Such an order is considered a regular wholesale order with us. Do not put your business name in the shipping address for your customer.

12) Options for Back ordered, Drop ship items:
A. Cancel and reorder at a later date.
B. Maintain back ordered items on the order. Shipping charges will be charged on the original shipment
C. Back ordered items will be so noted on the Packing Slip for the customer.
D. Back orders over 3 month old will be cancelled and the customer or you will have to reorder.

13) An important note for all drop shippers! Please double check your drop ship customers address & zip codes before placing your Drop Ship orders. You may also want to confirm the address at http://zip4.usps.com/zip4/welcome.jsp
We have several wrong drop ship addresses per day come through, if the address is wrong we charge a $5.00 FEE, if the order was shipped to a PO Box and shipped out USPS the order and package becomes very hard to track and find. In effect if we receive a bad address or zip code your account will be assessed a $5.00 Fee per each error no exceptions! So please stay alert with your addresses.

14) When entering your customers address:

A) Do not abbreviate the city

B) Do not copy and paste foreign address (preference is to fax or email these orders) since many use foreign symbols, they also do not fit well into the US format.

C) Do not use periods (.) and number signs (#) if you customer has entered them please delete them before submitting the order, these all have to be corrected before they can be shipped.

15) Due to company policy all drop ship customers will receive our catalog during our bulk mailings. Just let them know that anything in the catalog can be ordered directly from you.

Thank-you, The AzureGreen Team
If you have any questions you may contact any of our sales representatives

 

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